Gasket comes out with portafilter
Posted: Tue Apr 12, 2011 4:38 pm
Hi everyone,
I'm new to the site and new to the VII. I just got mine 3 weeks ago. I love it and everything's going great save one tiny issue. I usually leave my machine on all day with a portafilter in place in the group (not tightly locked in, just loosely attached). Occasionally, when I pull out the portafilter to pull a new shot, the grouphead gasket comes out with the portafilter. I push the gasket back in place and it usually stays put for a day or so. I've also tried using the 2nd gasket that comes with the machine, but after about a week, it has stared to come out with the portafilter as well. I know this is not normal. I called Chris Coffee and they said the gasket should not come out without removing the screens (though it looks to me like the gasket has a larger diameter than the screens and it could go in and come out with the screens in place). Has this happened to anyone else? Any suggestions?
I'm new to the site and new to the VII. I just got mine 3 weeks ago. I love it and everything's going great save one tiny issue. I usually leave my machine on all day with a portafilter in place in the group (not tightly locked in, just loosely attached). Occasionally, when I pull out the portafilter to pull a new shot, the grouphead gasket comes out with the portafilter. I push the gasket back in place and it usually stays put for a day or so. I've also tried using the 2nd gasket that comes with the machine, but after about a week, it has stared to come out with the portafilter as well. I know this is not normal. I called Chris Coffee and they said the gasket should not come out without removing the screens (though it looks to me like the gasket has a larger diameter than the screens and it could go in and come out with the screens in place). Has this happened to anyone else? Any suggestions?